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Claim Status.

All claims are reported directly to the insurance carrier or TPA.

Within 24 hours of reporting a claim, you will receive an acknowledgement that includes the name and contact information for the adjuster and the claim number.

If you do not have the claim adjuster's information, email

Include the following in your email:

  • Insured name
  • Claim number
  • Date of loss
  • Your name and contact information

If you are not the Broker of Record on this account, please include a Broker of Record letter.

Incident Reporting.

Wondering How to Report and Log an Incident? Here are some basic guidelines to point you in the right direction.

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What to do when you have a claim.

Wondering what to do? Here are some recommended steps.

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Get In Touch.

Have questions about a specific program, or need to contact a specific department?

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