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Cash Application / Customer Service Accountant - Plano Texas.

Posted 1/15/2020

Primary Responsibilities:

  • Payment application
  • Deposit processing, reconciliation
  • Accounts receivable follow-up
  • Customer service inquiry resolution via Salesforce and phone
  • Response to Outlook, Email inquiries
  • Premium refund processing
  • Ad Hoc Projects
  • General office and clerical work
  • Sense of urgency in problem resolution

Skills requested:

  • College graduate or 5 plus years working in a cash application, or collections experience
  • Working excel knowledge and Microsoft office
  • Adaptability/flexibility to several operating systems
  • Communication, both language and written
  • Interpersonal skills both in working in team environment and working with customers
  • Satisfaction in issue resolution and the hunt for the correct answer