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What To Do When You Have A Claim

What To Do When You Have A Directors & Officers Loss

Reporting

  • All claims should be reported directly to Great American Insurance Company (GAIC) at the address or fax number indicated below. Telephone reports will not be accepted.
    - A standard Acord First Notice of Loss form should be completed
    - Attach all supporting documents with the first notice.
    - Though it isn't required, you may want to send the documents by Certified mail.
    - Copies to DPG are not necessary, as GAIC will provide us with all pertinent info.
  • The insured may need to engage personal counsel to file an extension if a lawsuit is involved. The carrier will determine coverage prior to accepting defense of the litigation.
  • GAIC will issue a preliminary coverage analysis, usually within 10 working days of receipt of the claim.
  • You or the insured may contact the Legal Department at GAIC for questions or inquiries on specific claims.

Great American Insurance Company
Legal Department
1515 Woodfield Rd.
Schaumburg, IL 60173
Phone: (847) 330-6750
Fax: (513) 864-3750
Email: ELDClaims@gaic.com