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Prompt reporting of actual losses or situations that could result
in a claim is extremely critical to the adjustment process for several
reasons. 1) It is a policy requirement that if breached, could void
your coverage; 2) It enables your insurance carrier to begin a prompt
investigation and document evidence to protect your interests against
liability claims; and 3) It expedites a prompt response to first
party property losses that will minimize the inconvenience to you
and your tenants and return the property to normal operations as
quickly as possible.
Claims should be reported using a standard General Liability Notice of Occurrence/Claim
or Property Loss Notice, or other standard Acord Loss Notices.
Where to Report Your Claim
Property and Liability Claims - NY Brick & Brownstone Program
National Union Fire Insurance Company of Pittsburgh, PA
Report All Losses to Lexington Insurance Claims Service, Inc. by one of
the following ways:
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1. Email: dpgclaims@chartisinsurance.com
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| 2. FAX: (866)-494-1114 |
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3. Telephone: 1-(800) 931-9546
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4. Mail: Lexington Claims Department
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| 100 Summer Street, 17th Floor |
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Boston, MA 02110 |
*Please put to the attention of Domenic Silvestro, GL Claims or Arlene Breau,
Property Claims
After Hours Reporting (weekends & after 5pm Eastern Time Monday - Friday)
1-800-931-9546 |
Property and Liability Claims - All Other Programs
(This includes all Chartis policies):
Granite State Insurance Company
New Hampshire Insurance Company
Illinois National Insurance Company
Lexington Insurance Company
American International Specialty Lines Insurance Company
National Union Fire Insurance Company of Pittsburgh, PA
Report All Losses to York Claims Service, Inc. by one of the following ways:
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1. Email: yorkclaimsintake@york-claims.com
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| 2. FAX: (973) 404-1040 |
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3. Telephone: (800) 835-8179 (after business hours use prompt 5)
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4. Mail: YORK Claims Service, Inc.
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| 99 Cherry Hill Road, Suite 102 |
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Parsippany, New Jersey 07054 |
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Attn: Jenai A. Russell, Manager
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Directors & Officers (D&O) Liability Claims
- Under the NY Brick & Brownstone (NYBB) or City Homes Program (CHIP) D&O
Endorsement
New Hampshire Insurance Company
Report All Losses to Lexington Insurance Claims Service, Inc. by one of the
following ways:
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1. Email: dpgclaims@chartisinsurance.com
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| 2. FAX: (866) 494-1114 |
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3. Telephone: 1-800-931-9546
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4. Mail: Lexington Claims Department
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| 100 Summer Street, 17th Floor |
| Boston, MA 02110 |
*Please put to the attention of Domenic Silvestro, D&O Claims
After Hours Reporting (weekends & after 5pm Eastern Time Monday - Friday)
1-800-931-9546 |
Directors & Officers Liability Claims
- Community Association Program
Report All Losses to Great American Insurance Company by one of the following ways:
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1. Email: ELDClaims@gaic.com
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| 2. FAX: (513) 864-3750 |
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3. Telephone: (847) 330-6750
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4. Mail: Great American Insurance Company
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| Legal Department |
| 1515 Woodfield Rd. |
| Schaumburg, IL 60173 |
Crime Claims - Community Association Program
Report All Losses to Distinguished Programs by one of the following ways:
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1. Email: dpgclaims@distinguished.com |
| 2. FAX: (212) 297-3131 |
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3. Telephone: (888) 355-4626 ext. 3196
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4. Mail: Distinguished Programs |
| Claims Department |
| 1180 Avenue of the Americas, 16th fl |
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New York, NY 10036 |
Umbrella Liability Claims
Report All Losses to Distinguished Programs by one of the following ways:
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1. Email: dpgclaims@distinguished.com |
| 2. FAX: (212) 297-3131 |
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3. Telephone: (888) 355-4626 ext. 3196
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4. Mail: Distinguished Programs |
| Claims Department |
| 1180 Avenue of the Americas, 16th fl |
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New York, NY 10036 |
Incident Reports for all claims: Notices that do not require action should be clearly marked "REPORT ONLY".
For Questions or Concerns about any aspect of claims reporting or handling contact:
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